Drop a Shift

Request to remove a scheduled shift when availability changes.

The Drop Shift feature allows a shift to be released so the schedule can be adjusted as needed.

Note: This feature must be enabled by the company. If not visible, contact a supervisor.

Find Drop Shift

To locate the option:

• Go to Schedule
• Select a shift

The Drop Shift option will appear if:

• Permission has been granted
• The drop deadline has not passed

Drop Shift Deadline

Each shift has a deadline for submitting a drop request.

To view the deadline:

• Open the shift
• Go to the Status section

If the deadline has passed, the request cannot be submitted in the app.

Submit a Drop Request

To drop a shift:

• Open the shift from Schedule
• Select Drop Shift
• (Optional) Enter a reason
• Click Request Drop

Drop Request Status

After submitting, the request may:

• Be approved automatically
• Be sent for review

If review is required, the shift will show Drop Requested until a decision is made.

Once approved, the shift that you requested to drop will be removed from your Schedule.

Notifications

Notifications may be sent when the request status changes.

• Email notifications are sent if enabled
• Updates may also appear in the Changes section under Action Needed (if enabled)